Refund Policy

Last updated 3 October 2026

14-day money-back guarantee

If Harper isn't right for you, ask for a refund within 14 days of your first payment for a paid plan and we will refund that payment in full. No questions asked.

How to ask

Email iheb@harperai.app from the address you use to sign in to Harper. Refunds are issued through Dodo Payments, our merchant of record, to your original payment method. Banks usually take 5 to 10 business days to show it.

What happens next

Your plan ends when the refund is issued, and Harper stops writing and publishing for you. Your account stays open, and you can come back anytime.

After the first 14 days

• Monthly renewals are not refunded, and there are no partial refunds for unused time.
• You can cancel anytime from Settings → Billing. Your plan stays active until the end of the period you have paid for.
• If you upgraded from Starter to Pro within your first 14 days, the guarantee covers everything you paid in that time.

Good to know

• The guarantee applies to your first subscription to Harper.
• The Done for you plan is covered by the terms agreed with you for that plan (see our Terms of Service).
• If you are a consumer in the EU or the UK, the law gives you 14 days to withdraw from an online purchase. Our guarantee gives you at least that: a full refund within 14 days of your first payment.
• If something looks wrong with a charge, contact us before disputing it with your bank. We will sort it out quickly.